I have attempted booking flights from Charlotte ,NC to Tobago. I am unable to ebook these flight on yours or US Airs Web sites,however I'm able to guide them on Expedia and Travelocity. I didn’t wish to guide these which has a second occasion.
AA missing my baggage in Miami by not possessing it with me on my flight to Talahassee, Fl and After i lodged a grievance they gave me a file locator to examine standing. It took three times for getting my luggage and I had to vacation to Panama City Aprt to have my luggage just after Tallahassee Aprt bought it and despatched it to Atlanta then to Computer system by Delta.
As a business, you have stepped way from line getting a general public placement on this. But the placement you’ve taken efficiently favors “discrimination†versus all other people that are entitled into the Particular protective provisions enjoyed by a privileged minority.
I've normally been a faithful shopper to AA and don't believe that any of your respective clients should be addressed With this way!
American Airways Shopper service hotline is well obtainable and customer helpful. However, You should wait around around 2 minutes to talk to a buyer service representative. You must hear a lengthy speech relating to existing updates.
Your client service Reps are under helpful. Following aiming to go to a scheduled for months coaching seminar our flight was canceled building us struggling to show up at. The only thing made available from American Airlines were being apologies in addition to a refund from the flight.
Once i arrived with the airport I questioned equally within the ticket counter, when we checked our bags, and in the Admirals Club to validate that we have been in Enterprise Class. Both equally moments I was informed we were in Company. My Boarding Go showed seats 16A and 16B, as this is just one row behind Company, I didn't realize until eventually I boarded that we have been essentially in Coach.
I not merely needed to squander $fifty in baggage service fees, but I knowledgeable Awful landing by your pilots, extremely crowded and smaller planes, rude flight attendants, and total imbeciles that handled my baggage as they clearly had been illiterate and could not read through “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
Experienced wonderful purchaser service sine one/seventeen. Been pulled off the FRA flight and stayed for 2 days in Philly. Now one/19 I will resume my flight to FRA with approximately par documentation. To my surprise the ticket agent with the sign in counter were being Unquestionably impolite, not helpful and envisioned me to seek out my baggage that was checked in about the 17th and that I was unable to retrieve After i was pulled from the flight on Sunday.
I are already to the mobile phone for three several hours endeavoring to solve an issue in which my bag was split open and my possessions missing.
Your lack of reaction brought on me to cancel my journey which I advised everyone to at American.. Remember to inform me what I do upcoming..
On landing in Roatan on Feb 14, I acquired a piece of my luggage was still in Miami and they would have it on the airplane on another flight from Miami to Roatan, the next Saturday!
If I am able to do that, why can’t try this? Below’s a recommendation. Because the brokers cannot see USAIR, why not give them usage of the web to allow them to see obtainable USAIR flights? There were numerous USAIR flights that may have looked after a minimum of 50 % on the folks who needed to flights.
To date you've manufactured us eliminate 24 hours of our holiday vacation We work hard for day without work do the job and click to read more of the days have resulted in us achieving our desired destination A single Full Working day Afterwards. Not a happy consumer and may spread the word.